Frequently Asked Questions

Hospiverse India is India's first and largest verified B2B HORECA (Hotel, Restaurant, Catering) marketplace. It connects hotels, restaurants, cloud kitchens, and catering companies directly with verified commercial kitchen equipment brands and hospitality suppliers. We have 461+ products from 33 brands across 15 categories. The platform is free forever for buyers.

HORECA stands for Hotel, Restaurant, and Catering — the commercial hospitality and foodservice sector. In India, the HORECA market is valued at over ₹7.5 lakh crore and includes 5-star hotels, business hotels, QSR chains, standalone restaurants, cloud kitchens, catering companies, hospital food services, and institutional cafeterias.

No. Hospiverse India is a B2B procurement marketplace — not an e-commerce site. Prices are negotiated directly between buyers and suppliers via the RFQ (Request for Quote) system. Products show professional listings with specifications, but purchases are facilitated through quotes and direct supplier relationships, not a cart checkout.

Hospiverse India lists 33 brands including: Hoshizaki (Japan, refrigeration & ice machines), RATIONAL (Germany, combi ovens), Sirman (Italy, food processors & slicers), Robot Coupe (France, vegetable prep & blenders), Salva Industrial (Spain, bakery ovens), Moretti Forni (Italy, pizza ovens), Vitamix (USA, commercial blenders), Santos (France, juicers), Carimali (Italy, coffee machines), Franke Coffee Systems (Switzerland), Winterhalter (Germany, dishwashers), Hatco (USA, food warming), Henny Penny (USA, fryers), TruChef (India), UNOX (Italy), Electrolux Professional (Sweden), and more.

Yes. Hospiverse India is completely free for all buyers — hotels, restaurants, cloud kitchens, catering companies, and institutional foodservice operations. There is no subscription fee, no commission on purchases, and no credit card required to register.

Post a single RFQ describing what you need — product name, specifications, quantity, delivery city, and timeline. Your dedicated Relationship Manager routes the RFQ to relevant verified suppliers. Suppliers respond with competitive quotes within 24–48 hours. You review quotes side by side and choose the best option. No phone calls to multiple distributors required.

A Relationship Manager is your dedicated point of contact at Hospiverse India — they help you find suppliers, coordinate RFQs, follow up on quotes, and facilitate introductions. Every registered buyer account is assigned a dedicated RM within 24 hours of registration at no extra cost.

All suppliers on Hospiverse India go through a verification process before their products are listed. Verification includes: business registration confirmation, certification checks (FSSAI, BIS, CE where applicable), reference validation from existing buyers, and annual re-verification. Verified suppliers display a green ✓ badge on their profile.

Hospiverse India provides Pan India delivery for all products. Key markets currently include Mumbai, Delhi NCR, Bengaluru, Hyderabad, Pune, Chennai, Ahmedabad, Jaipur, Goa, Kolkata, Kochi, Indore, and Chandigarh. We support sourcing from any city in India.

Yes. When you submit an RFQ, suppliers provide quotes for your exact specifications and quantities. You can negotiate directly with suppliers through your Relationship Manager. HORECA procurement at scale typically unlocks 5–20% bulk discounts compared to retail pricing.

Verified suppliers on Hospiverse India commit to a 24–48 hour response SLA. Your dedicated RM follows up if a supplier misses this window to ensure you receive competitive quotes on time.

Register at hospiverse.in/auth/signup?role=supplier. Once approved, use the AI-assisted listing wizard — upload product images and the platform generates professional listings automatically. Plans start from Free (3 SKUs) to Starter at ₹12,000/year (50 SKUs) and Growth at ₹30,000/year (500 SKUs with dedicated RM).

Brand Direct is Hospiverse India's channel for brands that want buyer RFQs to go directly to their national sales team rather than through distributors. This eliminates the risk of a distributor not pitching your brand to buyers. Available on Growth and Enterprise plans.

Hospiverse India's India Entry Programme helps international brands enter the Indian HORECA market. We handle regulatory navigation (FSSAI, BIS, import licensing), distribution network mapping across 20+ cities, buyer introductions to 1,000+ verified properties, and market intelligence reporting. Available for brands from Europe, USA, Japan, and Southeast Asia.

Free: 3 SKU listings, basic profile. Starter: ₹12,000/year — 50 SKUs, WhatsApp lead alerts, analytics dashboard, verified badge. Growth: ₹30,000/year — 500 SKUs, dedicated RM, priority placement in buyer searches, 1 marketing campaign per quarter. Enterprise: Custom pricing for unlimited SKUs, senior RM, homepage placement, quarterly strategy sessions.

15 categories: Kitchen Equipment (combi ovens, fryers, ranges), Bakery Equipment (deck ovens, pizza ovens, proofers), Refrigeration (chillers, freezers, ice machines), Coffee Machines, Food & Beverage (ingredients, dairy, dry goods), Tableware & Crockery, Food Packaging, Hotel Supplies & OS&E, Furniture & FF&E, Storage & Handling, Housekeeping, Uniforms & Linen, Technology & POS, Cleaning & Hygiene, and Rentals (tableware and furniture for events).

Yes. The Rentals category on Hospiverse India covers tableware & crockery and furniture available for rent — ideal for events, banquets, pop-up restaurants, and temporary hospitality operations. Post an RFQ with your event date and requirements to receive quotes from rental suppliers.