Accessibility Statement
Effective date: 20 August 2026 · Version: 2026.08.20
HOSPIVERSE INNOVATIONS (OPC) PRIVATE LIMITED is working to make Hospiverse usable by people with disabilities. Our target is conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA for core public and account journeys.
Measures We Are Taking
We are working to:
- use semantic headings, labels and landmarks;
- provide text alternatives for meaningful images;
- support keyboard navigation and visible focus;
- maintain readable colour contrast and zoom/reflow;
- provide accessible names and adequate target sizes for controls;
- make forms, errors and status messages understandable to assistive technology;
- review documents and third-party components;
- include accessibility in design, development and content review; and
- offer a contact route and reasonable alternative where a barrier remains.
Current Status
Hospiverse is undergoing remediation and does not yet claim full WCAG 2.2 AA conformance. Known areas requiring continued work include some carousel controls, form-label associations, keyboard-focus presentation, small interactive targets, older pages and third-party/payment components.
Third-Party Content
Some supplier content, external links, embedded media and payment interfaces are provided by third parties. We will make reasonable efforts to select accessible providers and offer an alternative route where practical, but we do not control every independent service.
Assistance and Alternative Formats
If you cannot complete a task or access information, tell us the page, task, assistive technology/browser if comfortable, and preferred format/contact method. We will acknowledge accessibility requests within two business days and provide a reasonable response or alternative as soon as practicable.
Contact
Postal address: 306/5, Sector 5, Railway Road, Gurugram, Haryana 122006, India. Accessibility complaints may also use the Grievance Policy.
Review
This Statement will be updated after material audits and remediations to identify the date, scope, tested journeys, conformance result and remaining limitations.