Brand Direct and Brand Subscription Terms

Brand Direct is intended for the owner/manufacturer of a brand or a representative authorised in writing to manage the brand nationally. A distributor or dealer that does not own/control the brand should use a Supplier plan and must not create a Brand Direct account without authority.

The Brand represents that it may use and license the brand name, trademarks, logos, product images, catalogue, certification and campaign material. It authorises Hospiverse to host and format those materials for the Brand's Platform presence and approved campaigns.

Hospiverse will not publicly describe a relationship as a partnership, endorsement or exclusive appointment unless the Brand has approved that description in writing.

The free Brand Profile provides the limited presence and product allowance shown on the Platform. It does not include access to buyer leads. Hospiverse may update free-plan limits with reasonable notice.

Depending on plan, Brand Direct may include direct lead routing, buyer-intent information, analytics, priority placement, Relationship Manager support, campaigns, distributor referrals and introductions.

A lead is an enquiry or contact that meets the eligibility/filter stated for the service. A lead is not a guaranteed sale, qualified credit prospect, purchase order, distributor appointment or contract.

Brand Profile: Free

Brand Direct Starter: INR 6,250 monthly or INR 75,000 annually

Brand Direct Growth: INR 12,500 monthly or INR 1,50,000 annually

Brand Direct Enterprise: INR 25,000 monthly or INR 3,00,000 annually

The Plan Schedule controls and the Subscription Policy governs renewal, cancellation, tax and refunds.

Buyer information may be used only to respond to the enquiry and build the authorised business relationship. The Brand must restrict access, protect the data and obtain permission before unrelated or bulk marketing. Lead data must not be sold or shared with unauthorised distributors.

The Brand must approve material claims, product data and creative before a campaign is published. It is responsible for substantiating performance, comparison, savings, certification, environmental and testimonial claims. Hospiverse may refuse or revise a claim that lacks support or may mislead.

Paid placement will be identified where required. "Priority," "top" or "featured" placement is relative to the applicable category and inventory and does not guarantee continuous first position, impressions, clicks or leads.

Ad credits are non-cash Platform entitlements usable only for eligible Hospiverse inventory during the stated period. Unless checkout/order form says otherwise, credits expire at the end of the applicable month, do not roll over, cannot be transferred and have no refund or cash value.

Hotel, chain, distributor, dealer or institutional introductions depend on relevance, consent, availability and independent interest. Hospiverse cannot guarantee a meeting, onboarding, purchase order, portal approval, territory appointment or market share.

Brand Direct routes the enquiry as configured by the Brand. The eventual legal seller — Brand, importer or distributor — must be accurately identified to the buyer and remains responsible for quotation, payment, invoice, tax, delivery, warranty and compliance. Hospiverse does not become the product seller.

Analytics may contain estimates, deduplication limits or third-party measurement differences. Reports are for internal business use and are not audited financial or market-share statements.

Brand demand develops over time. Except for an express remedy in a signed order, Hospiverse does not guarantee lead quantity, revenue, conversion, dealer coverage, market entry, regulatory approval or category leadership.

Hospiverse may suspend a campaign/profile for infringement, unauthorised representation, unsafe products, unsupported claims, non-payment or breach. Subscription cancellation and no-refund treatment follow the Subscription Policy.

Brand account and billing complaints may be sent to jigar.chanana@hospiverse.in.